Terms and conditions

Terms and conditions for booking tickets and taking part in Tangosummer events

This is a translation for your convenience. The German version applies.

1. Organizer and scope

The organizer and your contracting party is Achim Schaller, Tangosummer, Cunostraße 8, 60388 Frankfurt am Main, Germany, e-mail info@tangosummer.com (the “organizer”).

These terms apply to all bookings via tangosummer.com and tangosummer.de and to taking part in the organizer's events: festivals, workshops, milongas and passes. Different terms of participants do not apply.

The contract languages are German and English. The German version applies.

2. How a contract is made

The events and tickets shown on the website are not a binding offer but an invitation to order.

This is how ordering works: you put tickets into the cart, for workshops with balanced roles together with your dance role (lead or follow). At the checkout you enter your name, e-mail address, if needed your billing address, and the payment method. Before sending, you can check and correct everything in the form; you change the cart with “Change cart”. Clicking “Place binding order” makes a binding offer.

The contract is made when the organizer accepts the order. This happens with the e-mail that brings you the tickets after the payment has arrived. With PayPal or card it comes right after the payment.

With a bank transfer, the organizer first confirms the receipt of the order by e-mail and holds the places until the date given there (usually 7 days). If the money arrives by then, the contract is made with the ticket e-mail. If it does not arrive in time, the places are released and the order is cancelled. If the money arrives later, the organizer issues the tickets if the places are still free; otherwise he refunds the amount. Until the payment arrives you can cancel the order yourself in your account.

The organizer may refuse orders without giving reasons. Any amount already paid is then refunded in full.

The organizer stores the contract text, i.e. the data of your order. You find your orders, tickets and invoices in your account; you receive these terms with the first e-mail about your order. The current version is on the website.

3. Tickets and taking part

Each ticket is valid for one person and the event named on it. Please enter the names of everyone attending in your account. The QR code is checked at the entrance; each ticket is valid once.

In workshops with balanced roles the number of places per dance role is limited, so that leaders and followers take part in balanced numbers.

A pass includes the events named in its description. Discounts and free milongas follow the price overview of the festival edition at the time of the order.

You take part at your own risk. Participants should be in a state of health that allows them to dance. The minimum age is 18.

4. Prices and payment

All prices are final prices in euros. The organizer is a small business under § 19 of the German VAT Act (UStG); no VAT is charged or shown.

You can pay with PayPal, by card and with other payment methods through the payment service Stripe, and by bank transfer (prepayment). The checkout shows which methods are available. In the last days before an event a bank transfer is no longer possible, because the money would not arrive in time. At the door, the payment methods named there apply.

The price is due with the order. You receive the invoice by e-mail and in your account.

Vouchers can only be redeemed under the conditions stated when they were issued. They cannot be paid out in cash.

5. No right of withdrawal

Under § 312g (2) no. 9 of the German Civil Code (BGB) there is no statutory right of withdrawal for contracts about tickets to leisure events on a specific date. Every booking is binding once the contract is made.

6. Cancellation by participants

Paid tickets cannot be cancelled; the full ticket price remains due. If you cannot attend, you may transfer your ticket under section 7. Unpaid orders (bank transfer) can be cancelled in your account until the payment arrives.

7. Transferring a ticket

Transferring a ticket to another person who dances the same role requires the organizer's prior consent. There is no right to this consent. For an approved transfer a handling fee of 20 euros per ticket may be charged, payable by the original ticket holder. The transfer takes effect only once the fee has been paid and the organizer has confirmed it; until then the original ticket holder alone remains the organizer's contracting party.

8. Changes and cancellation by the organizer

Reasonable changes to the venue, time or schedule of an event, or to the teachers, DJs and musicians taking part, leave the tickets valid. The organizer makes such changes only for good reason and informs ticket holders promptly by e-mail and on the website.

If an event is cancelled completely, the organizer refunds the ticket price. If it ends early, he refunds the price proportionally.

If an event cannot take place because of force majeure, the organizer is released from his obligation to perform. Force majeure means unforeseeable events beyond his control that he cannot avert, such as natural events, epidemics or orders by the authorities. Ticket prices already paid are refunded in this case, too.

Travel, accommodation and other consequential costs are not refunded. Liability under section 9 remains unaffected.

9. Liability

The organizer is liable without limitation for intent and gross negligence and for injury to life, body or health. For slight negligence he is liable only for breaches of essential contractual obligations, i.e. obligations whose fulfilment makes the proper performance of the contract possible in the first place and on which participants may regularly rely; liability is then limited to the foreseeable damage typical for the contract. Otherwise liability for slight negligence is excluded. This also applies to the organizer's agents.

Participants are responsible for the things they bring, their clothes and valuables. The organizer is liable for their loss or damage only under the previous paragraph. Lost property is kept for a reasonable time; please ask at info@tangosummer.com.

10. Photos and videos

Photographers and videographers engaged by the organizer take pictures and films at the events. They serve to document and present the events.

Participants find the photos of their day and their events in their account after signing in. The organizer publishes selected pictures on his website and on his pages on Facebook and Instagram. Portraits that show one person in the centre are published only with that person's consent.

If you do not want to be photographed, please tell the photographers on site or write to info@tangosummer.com beforehand. You can object to a publication at any time; the picture concerned is then removed. Details are in the privacy policy.

11. Respect and awareness

The organizer stands for a respectful, safe space free of discrimination for all people – regardless of origin, religion, body shape, age and abilities. Consent, mutual respect and bodily self-determination are binding. Discrimination, sexism, racism and abusive behaviour lead to immediate exclusion from the event without a refund.

12. House rules

The organizer exercises the house rules. He may exclude anyone from the event who breaks these rules or the instructions of the event team.

13. Data protection

How the organizer processes personal data is explained in the privacy policy.

14. Dispute resolution

The organizer is neither obliged nor willing to take part in dispute resolution proceedings before a consumer arbitration board.

15. Final provisions

German law applies. For consumers this choice of law applies only insofar as it does not deprive them of the protection of mandatory provisions of the country in which they have their habitual residence.

If participants are merchants, legal entities under public law or special funds under public law, the place of jurisdiction is Frankfurt am Main.

If a provision of these terms is invalid, the rest of the contract remains valid. The statutory provisions take the place of the invalid provision.

Version of 11 November 2026